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At Chandrika Jewellery, we understand that fine jewellery is not just a purchase—it is a promise of quality and trust. Every order of our hallmarked silver jewellery is handled with care to ensure it reaches you in perfect condition and within the expected timeframe.
Order Processing & Dispatch
All orders are processed after successful payment confirmation. Orders are usually prepared and dispatched within 1–2 working days. In certain cases, same-day dispatch may be possible depending on order confirmation time, product availability, and operational capacity.
Shipping Coverage & Delivery Timelines
We currently offer PAN-India shipping through trusted and reputed courier partners. Once your order is shipped, tracking information is shared via email or message, allowing you to follow your silver jewellery delivery in real time.
Delivery timelines may vary based on location, courier serviceability, and external circumstances. While we strive for timely delivery, delays caused by logistics partners, weather conditions, regional restrictions, or unforeseen events are beyond our direct control.
Packaging & Safety
Your jewellery is packed in secure, tamper-proof, and premium packaging to protect it during transit. Our packaging is designed to ensure that the product arrives safely while maintaining the elegance expected from a luxury silver jewellery brand.
Payment & Address Accuracy
To ensure transaction security and smooth order processing, all orders are accepted on a prepaid basis only. Customers are requested to provide complete and accurate shipping details at the time of checkout. Chandrika Jewellery will not be responsible for delivery issues resulting from incorrect or incomplete address or contact information.
Transit Damage or Missing Items
In the unlikely event that your order arrives damaged or with missing items, customers must notify us immediately upon delivery. An uninterrupted unboxing video, recorded from the moment the package is opened, is mandatory for all shipping-related claims. This helps us investigate and resolve concerns in a fair and transparent manner.
Customer Support
For any shipping-related assistance or queries, you may contact us at:
Email: b.n.bhadawat@gmail.com
Phone: +91 8286940273