Our Policy
We deeply value the trust you place in Chandrika Jewellery and are committed to protecting your personal information. Any data collected through our website, social media platforms, or during the purchase process is used strictly to provide a smooth, secure, and transparent shopping experience. Just like our jewellery, our relationship with customers is built on honesty, integrity, and respect.
When you interact with us, place an order, or contact our team, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and payment-related details. This information is collected only to process orders, arrange delivery, provide customer support, and communicate important updates related to your purchase. We collect only what is necessary and use customer data solely for legitimate business purposes.
All payment transactions are processed through secure and trusted payment gateways. Chandrika Jewellery does not store, access, or retain your card details, banking information, or payment credentials, ensuring complete confidentiality of your financial data.
We do not sell, rent, trade, or share your personal information with third parties for marketing or promotional purposes. Customer information is shared only with essential service providers such as courier partners and payment processors, strictly for order fulfillment and transaction completion. All such partners are required to maintain strict confidentiality and data security standards.
We implement reasonable technical and administrative measures to safeguard your personal information against unauthorized access, misuse, loss, or alteration. While we strive to maintain high security standards, customers acknowledge that no method of online transmission can be completely secure.
Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve functionality. Cookies do not collect personally identifiable information unless voluntarily provided by the user.
Customers have the right to access, update, or request corrections to their personal information by contacting us directly. You may opt out of non-essential communications at any time while continuing to receive important order-related updates.
We reserve the right to update or modify this Privacy Policy as required due to changes in business practices, legal requirements, or operational needs. Any updates will be posted on this page, and continued use of our services implies acceptance of the revised policy.